Issues & insurance
- Why and how does Catawiki use the courier and tracking code?
- What is the best way to handle an issue after the order has been delivered?
- Packlink is no longer available on Catawiki
- How can I update the tracking code for my orders?
- What is a 'Tracking' or 'Track & Trace' code?
- What happens if the order that I shipped gets returned to me?
- What are the benefits of sending your shipment with insurance?
- What do I do if the lot gets lost or is damaged during shipment?