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  1. Catawiki
  2. Shipping & Pickup
  3. Issues & insurance

Issues & insurance

  • Why and how does Catawiki use the courier and tracking code?
  • What is the best way to handle an issue after the order has been delivered?
  • The vehicle I sold was damaged during shipping. What do I do?
  • Can I still use Packlink?
  • How can I update the tracking code for my orders?
  • What is a 'Tracking' or 'Track & Trace' code?
  • What happens if the order that I shipped gets returned to me?
  • What are the benefits of sending your shipment with insurance?
  • What do I do if the lot gets lost or is damaged during shipment?
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