Buyer - Payment & Fees

Payment options

• How to pay via bank transfer if I am based in a country that is not part of the Single Euro Payments Area (SEPA)?
• Can I pay by credit card?
• What are my payment options?
• I have won a lot. How do I pay?
• Can I pay the seller in cash when I pick up my lot?
• How to pay via Bank Transfer?

See all 8 articles

Payment issues

• How to pay if the link in the payment email does not work
• What to do when my credit card is declined?
• I won a lot but cannot pay. What do I do now?
• I received a receipt, but I didn't win/place a bid. Why is this?

Invoices & receipts

• My order was cancelled but I still have to pay the auction fee. Why is this?
• Receipt vs. invoice

How to use a voucher

• How do I activate my voucher code?

Cancellations

• I've received my order but I no longer want it. What should I do?