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  2. Buyer - Payment & Fees
payment

Buyer - Payment & Fees

Payment options

  • Can I pay by credit card?
  • What are my payment options?
  • I have won a lot. How do I pay?
  • Can I pay the seller in cash when I pick up my lot?
  • What are the auction fees?
  • Is it possible to make payments from abroad?

Payment issues

  • How to pay if the link in the payment email does not work
  • What to do when my credit card is declined?
  • I won a lot but cannot pay. What do I do now?
  • I received a receipt, but I didn't win/place a bid

Invoices & receipts

  • My purchase/lot was cancelled, but I still received an invoice on the commission fee. Why is that?
  • Receipt vs. invoice

How to use a voucher

  • How do I activate my voucher code?

Cancellations

  • I've won a lot, but I no longer want it. What should I do?
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