Delivery within the EU usually takes 5 to 7 working days. Please note that the delivery time is dependent on the shipping company chosen by the seller.
Deliveries outside of the EU usually take 14 to 21 working days. However, these may take longer than 3 weeks if the parcel has to go through customs, or, if the country your order is coming from, has any public holidays.
Catawiki has no influence on, and is not able to assist with the customs procedures, and we apologise for any inconvenience caused by delivery delays as a result of this. We therefore recommend, that you check the shipping status of your delivery (via tracking), and the carrier information, found in the 'Order details' page.
If you have any further questions regarding shipping, please contact the seller directly.
Should you experience problems in communicating with the seller, or if the tracking information has not been provided, please notify us within 10 days of making payment. A claim will then be opened and payment to the seller will be withheld.