When you win a lot on Catawiki, you can pay on your 'My won lots' page. To get to this page, please sign in to your account:
1. Click on your username at the top right corner of our website
2. Select 'My won lots' and go to the 'Unpaid lots' tab
3. Click on 'Shipping & Payment' underneath the order you'd like to pay for
4. On this page you can select whether you would like the order to be shipped or to pick it up, then click on 'Make payment'
5. Select 'Bank transfer'
You will also receive an email containing a link to the payment page. Click on the button and you'll be taken to your unpaid lots. Choose the lot you want to pay for and select how you'd like to pay.
You are able to pay via bank transfer if your bank is based in a SEPA country and supports SEPA Credit Transfer. If your bank is not based in the SEPA region and/or does not support SEPA Credit Transfers, your payment cannot be processed and the funds will be returned to your bank account. For more information, please click here.
If you select to pay via bank transfer, you will receive an email at the address that you registered your Catawiki account with. In this email there will be a bank account number that you can use to make your payment. Please be sure to use the correct bank account information and reference when you transfer the payment.
All bank transfers are processed by Stripe, our payment partner and one of the most secure and reputable payment processors available. For more information, please click here.
All of your payment information, including your credit card details, is handled in a secure manner. Your payment information is not stored on our servers.