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Catawiki Seller Rules
Catawiki Buyer Rules
All About Selling
During the Auction & Results
Shipping & Pickup
Lot Submission & Approval
- How do I contact the expert?
- My lot has been approved for auction. When will it be scheduled for auction?
- What is the status of my lot?
- Can a bidder contact me during the auction?
- What can be sold on Catawiki?
- Can a minimum selling price (reserve price) be applied to a lot?
- I have a valuable individual piece. Is it suitable for auction?
Buyer - Account, Settings & Notifications
Seller - Account, Settings & Notifications
Questions About a Lot
Buyer - Payment & Fees
- How to pay via bank transfer if I am based in a country that is not part of the Single Euro Payments Area (SEPA)?
- Can I pay by credit card?
- What are my payment options?
- I have won a lot. How do I pay?
- How to pay if the link in the payment email does not work
- How do I activate my voucher code?
- I've received my order but I no longer want it. What should I do?
Seller - Payment & Fees
Delivery & Pickup